We are currently looking for Sales Associates (CSR) to join our dynamic team in a fast-paced BPO environment. As a Sales Associate, you will handle customer interactions through inbound or outbound calls, drive product or service sales, and ensure a positive customer experience. This is an exciting opportunity for individuals who are sales-driven, customer-focused, and ready to grow within the industry. Responsibilities : - Engage with potential and existing customers via phone to promote and sell products or services. - Meet or exceed sales targets and KPIs set by the company. - Provide excellent customer service and resolve any inquiries in a timely and professional manner. - Document call outcomes and update customer records accurately. - Work closely with the team leader to continuously improve performance. Qualifications : - Must have completed at least 2 years in college (any course). - Minimum 6 months BPO experience in a sales account is required. - Must possess excellent English communication skills (C1 proficiency level). - Comfortable working in an onsite setup. - Willing to work on a shifting schedule, including weekends and holidays. Benefits : - Competitive salary package - Performance-based incentives - HMO coverage upon regularization - Career development and training programs - Supportive and inclusive work culture
Customer Service Representative • Taguig, National Capital Region, PH