Job descriptionAlorica Makati (Alphaland & TechZone) Is Hiring! Customer Service Representatives | No BPO Experience Required | Open for Newbies & Tenured Agents Looking for a BPO job in Makati with paid training, a supportive team, and real career growth? Alorica Makati — Alphaland & TechZone is now hiring Customer Service Representatives — and yes, NO call center experience is required. New to BPO? Start here. Alorica is one of the best companies for gaining call center experience because it’s beginner-friendly, it’s easy to get in, and many accounts are easy to learn—plus you’ll receive paid training, coaching, and guidance from Day 1. Career Shifter? You’re Welcome Here. Even if you’re from a different industry, you can still apply. We accept applicants with experience from: Jollibee, McDonald’s, Starbucks, Dunkin’ SM / Glorietta / Greenbelt / Ayala Circuit (sales staff, cashiers, concierge, promoters) Puregold, Savemore, Alfamart, Mercury Drug Ace Hardware, Wilcon, Handyman, local hardware stores Hotels & hospitality (front desk, concierge, housekeeping, service crew) Restaurants, retail, delivery, office/admin jobs, and more Many accounts are easy to learn, and the team is very supportive — you’ll get tips and guidance during assessments and interviews, and paid training is provided. Why Apply at Alorica Makati (Alphaland & TechZone)? No BPO Experience Needed – training + coaching included Beginner-Friendly & Supportive Culture Competitive Salary Package for newbies AND experienced agents Supportive Recruitment Team – guidance during assessments + interview tips Promotions Based on Performance – not based on having a degree Career paths to: Trainer | QA | Team Leader | SOM | OM At Alorica, you can grow through results — many leaders started as agents. Easy, Guided Application Process We keep it friendly and straightforward. You’ll get support in: Pre-screening Assessments Interview preparation and tips Clear next steps until onboarding You won’t be left guessing — we guide you all the way. Basic Qualifications (Newbie-Friendly!) ✔ At least Senior High School (SHS) Graduate ✔ High School Graduate (Old Curriculum) – accepted ✔ With or without BPO experience ✔ Willing to work onsite in Makati (Alphaland or TechZone) ✔ Basic English communication skills Job Role Overview Assist customers with inquiries and concerns Provide accurate and friendly support Follow call flow and quality standards Deliver excellent customer experience Full PAID training is provided — beginners are welcome! Prime Locations – Alorica Makati Sites Choose a site that’s easy and accessible from different parts of Metro Manila: Alorica Alphaland Makati (near EDSA/Magallanes area) Alorica TechZone Makati (Makati business district access) Easy commute via MRT (Magallanes/Ayala) + bus routes + jeep routes Accessible from Manila, Pasay, Taguig, Mandaluyong, Pasig, Parañaque, Las Piñas, and QC Surrounded by restaurants, cafes, malls, banks, and convenience stores — perfect before/after shift Great city environment with a professional business district vibe Join Alorica Makati Today If you want: a stable job in Makati a supportive environment paid training + coaching and real promotion opportunities Apply now and start your BPO journey with a company that supports you from Day 1.