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Quality Assurance Specialist - Telecommunications
AireSpringPasig, Philippines30+ days ago
Job descriptionOutstanding problem-solving and decision-making skills Excellent verbal and writing skills Strong analytical and organizational skills Prior Telecom background required, minimum 2 years conversant in multi-product / solution based business Global connectivity, DIA, MPLS, Wireless Hosted PBX SDWAN, Firewall and SASE Digital PRI and SIP VOIP solutions
Job Description
General Purpose : Ensures products and services meet client, stakeholder and contractual expectations, by monitoring order processes / SOPs to enhance operations, ensure reliability of work product, and minimize errors.
Responsibilities and Duties
- Implementation of quality assurance procedures
- Order inspection and review of workflow
- Contract review
- pricing
- process
- accuracy
- reports weekly on results
- identify and log work errors with resolution or action items for correction
- Evaluate processes and procedures to identify areas for improvement and share actionable process suggestions to enhance efficiency and effectiveness.
Qualifications
Qualifications :
Additional Information