A barista's job description includes preparing coffee and other beverages, taking customer orders and payments, maintaining a clean and organized workspace, and providing excellent customer service. Baristas must be proficient in operating coffee-making equipment, adhere to health and safety standards, and be skilled in communication and multitasking to create a positive customer experience.
Key Responsibilities
Beverage Preparation : Crafting a variety of hot and cold beverages, including espresso drinks, teas, and specialty items, following specific recipes and customer preferences.
Customer Service : Greeting customers, taking orders accurately, answering questions about menu items, and building positive relationships.
Order & Payment Processing : Operating cash registers or point-of-sale (POS) systems to handle transactions efficiently.
Workstation Maintenance : Keeping the coffee bar and seating areas clean, sanitized, and well-stocked with supplies.
Equipment Operation : Using and cleaning espresso machines, grinders, and other coffee-making equipment.
Inventory Management : Monitoring stock levels of coffee beans, milk, syrups, and other supplies, and replenishing them as needed.
Food Preparation : In some cases, preparing and serving food items like pastries, sandwiches, and soups.
Essential Skills
Customer Service : A passion for serving people and providing a positive, welcoming atmosphere.
Technical Skills : Knowledge of coffee types, brewing methods, and the ability to operate specialized equipment, such as latte art.
Communication : Clearly communicating with customers and colleagues.
Multitasking : Efficiently handling multiple tasks in a fast-paced environment.
Attention to Detail : Accurately taking orders and preparing drinks according to customer preferences.
Time Management : Effectively managing time, especially during peak hours, to ensure quick service.
Qualifications
A high school diploma or equivalent is often required.
Prior experience in a similar role is sometimes preferred.
Barista • North Caloocan, National Capital Region, PH