Billing & Collections Officer

Job Title : Billing & Collections Officer

Department : Finance

Reports To : Finance Manager

Job Summary :

The Billing & Collections Officer is responsible for managing the billing process, monitoring collections, and coordinating with banks, Pag-IBIG, and financing institutions to ensure timely loan processing and payment. This role also assists buyers in completing loan applications and requirements, ensuring smooth transactions and compliance with company policies.

Key Responsibilities :

Billing & Collection Management

Prepare and issue accurate billing statements to clients.

Monitor accounts receivable and follow up on overdue payments.

Maintain updated records of transactions and collections.

Loan Coordination

Assist buyers in processing housing and financing loans through banks, Pag-IBIG, and other financial institutions.

Guide clients in completing loan documentation and requirements.

Coordinate with internal departments and external partners to expedite loan approvals.

Financial Reporting

Generate regular reports on billing, collections, and loan status.

Ensure compliance with company policies and regulatory requirements.

Customer Support

Address client inquiries regarding billing and loan processing.

Provide clear and timely communication to buyers and stakeholders.

Qualifications :

Bachelor’s degree in Finance, Accounting, Business Administration, or related field.

At least 5 years of experience in billing, collections, or loan processing.

Knowledge of banking procedures, Pag-IBIG housing loan processes, and financing institutions.

Strong attention to detail and organizational skills.

Excellent communication and customer service skills.

Skills :

Proficiency in MS Office (Excel, Word).

Familiarity with accounting software is an advantage.

Ability to work under pressure and meet deadlines.