Collection Associate

COMPANY PROFILE : This company is one of the largest IT companies not only here in the Philippines but also in other country. They also focus on specializing It software, Hardware and AI tools.

Position : Collection Specialist

Company Industry : IT Company

Work Location : Quezon City

Postal Code : 1110

Salary : Php20,000-Php40,000

Work Schedule : Monday – Friday (Nightshift)

Work Set Up : Onsite

BENEFITS :

✨Government Mandated Benefits

✨HMO

✨Vacation Leave

✨Sick Leave

✨13th Month Pay

✨Allowances

JOB REQUIREMENTS :

✨ Bachelor’s degree holder

✨ With at least 1-3 years’ experience in collection in a BPO or Shared Service company

✨ Amenable to work fully onsite in Quezon City

✨ Amenable to work on night shift schedule

✨ Can start as soon as possible

JOB RESPONSIBILITIES :

✨ Responding to emails and phone calls from customers inside and outside the business in a hectic, very complicated environment

✨ To independently collect past-due invoices, reach out to clients by phone, email, or portal.

✨Work together with other business units on cash applications or invoices / billings to independently reconcile complex accounts and help quickly address customer problems.

✨Having organizational, communication, and technological abilities is necessary to prioritize, manage, and solve current client issues as well as handle payments.

✨ Utilize spreadsheets such as the daily cash log to oversee account reconciliations on a daily and / or monthly basis.

✨ Conduct an analysis to get ready to compensate clients for overpayments, duplicate payments, and payments made to the incorrect company.

✨ Accounts are ranked based on their past-due status, and weekly aging reports are generated. ✨Other tasks may be assigned related in accounting

RECRUITMENT PROCESS : ONLINE INTERVIEW

✨Initial Interview

✨Panel Interview

✨Communication Interview

✨Job Offer