Client Service Representative

We are looking for a Customer Service Representative (CSR) to join our team and provide excellent support to our clients. The CSR will be responsible for handling customer inquiries, resolving concerns, and delivering outstanding service through phone, email, or chat.

Responsibilities :

Respond to customer queries promptly and professionally

Provide accurate information about products and services

Resolve issues efficiently to ensure customer satisfaction

Maintain customer records and document interactions

Collaborate with team members to meet performance goals

Qualifications :

High school diploma or equivalent (college level a plus)

Strong communication and interpersonal skills

Good problem-solving abilities and attention to detail

Basic computer literacy and ability to multitask

Experience in customer service is an advantage but not required