Key Responsibilities :
- Act as business consultant for technology
- Assist Business Development / Sales for solutions presentation
- Join solutions design session with customers
- Serve as account management and single point of contact to customers
- Support and drive the implementation of new customers and systems
- Contribute to digital transformation efforts and help develop new initiatives
- Collaborate with cross-functional teams to achieve business objectives
- Identify area for continuous improvement to enhance efficiency, safety and compliance
- Document and support the implementation of business processes
- Create technical documents, including business requirement documents and process maps
- Develop reporting tools and key performance indicators (KPI) to provide visibility into business trends
- System configuration and setup
- Provide training on systems and processes
- Provide hyper care during go live
- Track progress and provide updates throughout projects and initiatives
- Manage, communicate, and resolve operational, process, and system issues
- Support disaster recovery rehearsal, cycle count, warehouse migration and peak volume
Qualifications :
Experienced in supply chain managementProficiency in Warehouse Management System (WMS)Ability to write and execute basic SQL statementsBasic understanding and working knowledge of EDI or API integrationStrong analytical skillsCustomer-focused with effective communication skillsA strong team player with a collaborative mindsetSelf-motivated and eager to learn, with a positive “can-do” attitudeAbility to work independently and as a part of a teamProactivity and proven ability to analyze and resolve complex operational and systematic challengesAbility to adapt to changing circumstances and work effectively under pressureCapacity to convey complex information in a clear and concise mannerWilling to travelMaersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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