Finnish Service Desk Analyst (Free Visa Processing)

BENEFITS : Sick Leave
Vacation Leave
Medical Insurance
Night Shift Differential Pay
HMO
Free Visa processing
Equipment will be provided
Other Allowances
Relocation Assistance for 1 month for those applicant located abroad JOB DETAILS : Company Profile: This is a Canadian Multinational Company and a largest IT/BPO Company. They are one of the world’s largest IT and business consulting that sustained profitable growth—delivers a wide range of benefits for your company and clients, and consultants.

Position: Finnish Service Desk Analyst
Industry: IT/BPO Company
Location: McKinley, Taguig City
Salary: PHP 80,000 - PHP 90,000 gross
Schedule: Shifting
Work Set-up: Hybrid

Requirements:
Proficient in Finnish and English Language
At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor's/College Degree in any field.
Knowledgeable in Computer application
Computer and internet savvy - can navigate through Windows/Internet with ease.
Experience in handling IT or Technical Support is a plus
BPO experience is an advantage

Responsibilities:
Provides basic troubleshooting for customers
Attend to inquiries of customers regarding hardware or software problems of computer
Responding to the concerns of the clients via phone call or email
Perform other related tasks

Recruitment Process:
Resume Screening
Initial Interview
Language Interview
Technical Interview
Hiring Manager’s Interview
Job Offer