Healthcare Quality Analyst (Onsite – Night Shift)

Healthcare Quality Analyst (Onsite – Night Shift)

Location : Ortigas, Pasig City

Salary Package : ₱30,000 – ₱35,000

We are looking for a Healthcare Quality Analyst (QA) to join our growing team. If you have solid healthcare QA experience in the BPO industry, we want to hear from you.

Responsibilities :

• Monitor and evaluate calls, chats, or transactions to ensure quality standards are met
• Provide actionable feedback to agents and leaders to improve performance
• Ensure compliance with client and company healthcare processes
• Collaborate with operations and training teams to enhance overall quality performance

Qualifications :