German Helpdesk Support Specialist ( Metro Manila)

BENEFITS : 13th month pay

Vacation leave

Sick leave

Allowances JOB DETAILS : Company Profile : This is one of the biggest and most well-known contact center in the Philippines. This company specializes in providing IT, Consulting, and Operations support.

Position : German Helpdesk Support Specialist

Industry : BPO / IT Company

Location : BGC, Taguig City

Salary : Negotiable

Schedule : Shifting

Work Setup : Onsite

Requirements :

Preferably Bachelor Degree holder of any course

Open for Filipino National Fluent in both German and English

At least 1 year experience in Customer Service or Technical Support

Preferably with knowledge in PHP, Java, .Net and other Programming Languages

Amenable to work in shifting schedule

Willing to work in any of the following : Taguig, Mandaluyong and Quezon City

Responsibilities :

Providing timely and accurate customer feedback

Testing and evaluating new technologies

Providing support in the form of procedural documentation

Installing and configuring hardware and software

Recruitment Process :

Resume screening

HR interview

Online Assessment

German language assessment

Project Manager’s Interview

Final Interview

Job Offer