Training & Development Supervisor (Motorcycle Dealer Development)

Job Description

The Training & Development Supervisor (Motorcycle Dealer Development) is responsible for leading the strategic development and execution of training programs aimed at improving dealer staff readiness, enhancing customer experience, and supporting Suzuki’s 3S network expansion. Responsible for designing comprehensive training programs, implementing instructor certification, monitoring training effectiveness, and providing crucial support during dealer launches and on boarding.

Job Responsibilities

Bachelor’s degree in Business, Education, HR, or related field

3+ years in training, dealer development, or capability-building roles

Experience in automotive retail or 3S operations preferred

Certifications in Train-the-Trainer, Instructional Design, or CX are a plus

Strong facilitation and communication skills

Analytical mindset for KPI tracking and performance evaluation

Ability to drive 4 wheels vehicle both manual and automatic transmission