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Senior Claims Assistant (Motor Claims)
WHR Global ConsultingAlabang, Muntinlupa, National Capital Region, PH16 hours ago
Job descriptionClaims Processing – Motor Claims : Execute efficient and timely processing of motor claims, ensuring accuracy, completeness, and compliance with claims guidelines Claims with Reinsurance (RI) : Ensure prompt submission, acknowledgment, and coordination with reinsurers for possible recoveries of their respective shares Inward RI Claims : Process immediate settlement of valid inward reinsurance claims supported with complete documentation Claims Recovery & Legal Coordination : Refer claims to Legal for possible third-party recoveries and achieve at least 50%–100% recovery of claims expenses through negotiations and follow-ups Other Duties : Perform other related tasks assigned by management in support of the overall claims function Occasional Functions : Conduct training sessions for branches and / or agents on claims processing, settlement, and procedures; attend claims-related meetings, including Insurance Commission (IC) sessions and discussions with agents
Position Title : Senior Claims Assistant (Motor Claims)
Location : Alabang
Setup : Onsite
Schedule : Day Shift
Qualifications :
- Graduate of any 4-year course, preferably in Management, Accounting, or related fields
- At least 2 years of relevant work experience in non-life insurance, preferably in claims processing
- Proficient in MS Office applications (Word, Excel, PowerPoint, Databases
- Strong knowledge of motor claims and basic non-life insurance principles
- Excellent interpersonal, communication (oral & written), and presentation skills
- Detail-oriented with strong analytical and numerical skills
- Capable of managing multiple projects simultaneously and prioritizing deadlines
- Resilient, adaptable, and demonstrates a positive, innovative mindset
- Ability to influence and engage with senior management and external stakeholders
Job Summary :
The Senior Claims Assistant – Motor Claims is responsible for the efficient processing, settlement, and management of motor claims. This includes coordination with reinsurers, third parties, and legal teams for recoveries. The role requires technical knowledge of non-life insurance, strong analytical skills, and the ability to manage complex cases while ensuring compliance with company policies, legal requirements, and regulatory standards.
Responsibilities :
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Assistant • Alabang, Muntinlupa, National Capital Region, PH
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