Sales Support RepresentativeOffice Beacon • Philippines
Sales Support Representative
Office Beacon • Philippines
30+ days ago
Job description
Job Description
Answering customer inquiries and following up with customers about their order status.
Assisting with troubleshooting for client orders, account statuses, and pertinent issues
Keeping up with sales trends and liaising with account managers to develop sales strategies.
Creating and processing orders promptly, and handling order requests
Setting sales objectives and KPIs.
Checking pending orders and customer requests to ensure they meet the client's satisfaction.
Following up on closures, payments, and grievance resolution.
Performing data entry tasks for metrics, sales statistics, and other pertinent information.
Maintaining an organized and accessible file system for sales and administrative professionals.
Minimum Required Qualifications
Bachelor's degree in Marketing or an associate's degree in a relevant field.
Prior experience as a Sales Support Specialist or Sales Support Associate.
Hands-on experience with CRM and ERP systems.
Proficiency with MS Office Suite.
Knowledge of sales principles and customer service practices.
Good analytical and problem-solving skills.
We encourage you to apply even if you don't check all the boxes!
Benefits
Health plan
Life insurance
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Sales Representative • Philippines
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