Japanese Speaking Technical Support Representative
Mandaluyong, PH
J-K Network Services
Source : Bossjob
Company Profile :
One of the Universal BPO Companies. They served many corporations such as Transportation, Technology, Healthcare, , Financial Services and many more.
Position : ?Japanese Technical Support Representative
Industry : ?BPO
Location : ?Mandaluyong City
Schedule : ?Shifting
Salary : ?Negotiable
Work set-up : ?On site
Benefits :
- Visa Processing for other nationalities
- Leave Benefits
Responsibilities :
- Responsible in assisting and accommodating customer concerns related to products
- Will be assisting concerns to wifi related to the service
- Responsible in doing first call resolution to concerns of customers
- Responsible in meeting the standard process of assisting customers
Recruitment Process :
1. HR Interview
2. Technical Examination
3. Verbal Assessment for Keigo
4. Operations or Client Interview
5. Job Offer
- Japanese National or Filipino with near native level in Japanese language
- or Studied in Japan during Elementary , Highschool or College
- Graduates and undergraduates are open to apply
- Working experience in a BPO company or customer service experience is a plus
- willing to work in Mandaluyong