SALES Account - Customer Service Representative

Talent Outsourcing Channel Solutions' is seeking a talented and driven Sales Account - Customer Service Representative to join our team in Quezon City, Metro Manila. This full-time position will play a crucial role in providing exceptional customer service and support to our clients, while also driving sales and revenue growth.

What you'll be doing

Answering inbound sales calls and responding to customer inquiries in a professional and courteous manner

Identifying customer needs and cross-selling or upselling relevant products and services

Maintaining accurate records of customer interactions and sales activities

Resolving customer complaints and ensuring a positive customer experience

Collaborating with the wider sales and customer service teams to share best practices and drive continuous improvement

Contributing to the achievement of team and individual sales targets

What we're looking for

Atleast HS Graduate + Atleast 2 years BPO sales experience

Proven experience in a sales or customer service role, preferably within the call centre or contact centre industry

Strong communication and interpersonal skills, with the ability to engage with customers effectively

Excellent problem-solving and decision-making abilities, with a focus on delivering exceptional customer service

Proficiency in Microsoft Office applications and familiarity with customer relationship management (CRM) software

A positive, enthusiastic, and adaptable attitude, with a willingness to learn and grow

Fluency in English and the local language(s)

What we offer

At Talent Outsourcing Channel Solutions', we are committed to providing our employees with a rewarding and fulfilling work environment. In addition to a competitive salary, we offer a range of benefits and perks, including :

Comprehensive health and wellness benefits

Opportunities for career development and advancement

Flexible work arrangements and work-life balance initiatives

A diverse and inclusive company culture that values teamwork and collaboration

APPLY NOW!