Customer Service Representative - Sales Account

Ms. Kendra good evening po, Ipapapost ko po sana sa indeed, Salamat po.

Client Profile : The establishment of this company took place

in 1976. Among the IT companies that are growing most rapidly, not just in the

Philippines but also in Canada and Australia. This firm specializes in business

consulting, systems integration, and IT services.

Role : Customer Service Representative - Sales

Industry of the company : BPO Company

Location : McKinley, Taguig City

Salary : Php23,000-Php30,000

Work Schedule : Night Shift Schedule

Work Arrangement : Work Onsite

Requirements for the Job :

College Degree

BPO experience in sales and retention for at least 6 months to 1 year

Open to working a graveyard shift

Willing to work onsite in McKinley, Taguig

Can commence at the earliest opportunity

Job Duties :

✨ Assist in keeping clients and renewing contracts, as per company objectives.

✨Ascertain and fulfill client requirements, engage in consultative, value-oriented sales

and account management discussions.

✨Serve as the primary liaison for internal sales teams and customers

✨Manage inquiries concerning billing and accounts

✨Ensure a smooth and gratifying customer experience

✨Maintain current data in CRM systems and ensure all customer interactions are recorded accurately

✨Collaborate with internal support teams to manage reporting, escalations, and continuous

process improvements

✨Organize and supervise follow-up communication to aid in closing deals and

maintaining ongoing relationships

Benefits :

✨Government Mandated Benefits

✨Dental Allowance

✨Miscellaneous allowance

✨Medical Allowance

✨Provident Fund

✨Business Casual

✨Insurances