In this non-voice role, you’ll assist customers with booking inquiries, changes, cancellations, and general questions—all handled via chat. If you're a fast learner with good communication skills, this is your chance to build a solid career in customer service!
What You’ll Do :
- Assist customers with hotel bookings, cancellations, and special requests via live chat
- Provide accurate information about hotel details, policies, and availability
- Ensure smooth and efficient support with a friendly and professional tone
- Handle multiple chats while maintaining attention to detail
Who We're Looking For :
No previous experience required—training provided!Strong written English and reading comprehension skillsBasic computer knowledge and fast typing (at least 35–40 WPM preferred)Willingness to learn and work in a fast-paced environmentOpen to shifting schedules, weekends, and holidaysWhy Join Us?
Pure chat support – no calls involvedEntry-level friendly with full training providedWork with a globally recognized online travel platformGreat career growth and development opportunitiesSupportive team and positive work culture