Job description :
We are seeking a highly motivated and technically proficient Technical Analyst to join our growing team. In this role, you'll play a crucial part in the successful integration and ongoing support of our cutting-edge AR / MR / XR solutions. If you have a passion for innovative technology, strong problem-solving skills, and a commitment to customer satisfaction, we encourage you to apply.
Responsibilities :
- System Integration : Seamlessly combine new hardware and complex systems related to Augmented Reality (AR), Mixed Reality (MR), and Extended Reality (XR) to ensure optimal performance and functionality.
- Documentation : Create thorough and clear documentation, including integration guides, troubleshooting procedures, and best practices, to empower clients and internal teams.
- Communication & Education : Effectively communicate with clients, educating them on system and hardware integration procedures, and providing comprehensive training.
- Troubleshooting & Support : Diagnose and resolve technical issues related to smart wearables and other integrated systems, ensuring seamless functionality and minimizing downtime. This includes basic troubleshooting for Android-based devices.
- Best Practices & Compliance : Implement and advocate for ICT system best practices, adhering to all relevant legal and ethical policies and industry standards.
- Planning & Coordination : Define integration strategies, plan project deadlines, and coordinate effectively across different organizational components to ensure successful project delivery.
- Sales Support : Collaborate with the sales team to understand client needs, provide technical insights during the sales process, and contribute to the development of tailored solutions.
Qualifications :
Bachelor's degree in Information Technology, Computer Science, Engineering, or a related technical field.Proven experience in system integration, technical support, or a similar role, preferably with exposure to emerging technologies.Familiarity with Android devices, including basic troubleshooting and configuration.Relevant industry certifications (e.g., CompTIA A+, Network+, CCNA, ITIL) are highly preferred.Strong understanding of hardware and software integration principles.Excellent problem-solving and analytical skills with a methodical approach to troubleshooting.Exceptional communication and interpersonal skills, with the ability to explain complex technical concepts clearly to both technical and non-technical audiences.Ability to work independently and as part of a collaborative team in a fast-paced environment.Demonstrated commitment to continuous learning and staying updated with the latest technological advancements.Experience as an Android developer is a significant advantage.Other Details : Morning Shift
Work From Office (Sto. Domingo, Angeles City)
Monday to Friday
Competitive Salary (Negotiable based on expertise)
Start IMMEDIATELY
Job Type : Full-time
Benefits : Additional leave
Company Christmas gift
Company events
Free parking
Health insurance
On-site parking
Paid training
Pay raise