Manager of Global Business Continuity & Resilience Oversight

Overview

Global Operational Risk & Resilience Oversight is an independent risk function that provides risk and controls guidance to a variety of stakeholders that operational risks are appropriately managed and in alignment with risk appetite. The Operational Risk Oversight department is responsible for providing independent oversight of policies, procedures and standards concerning the measurement, monitoring, control and reporting of risks.

Reporting to the AVP Operational Resilience Oversight , this role will support the governance and monitoring of Business Continuity Risk, provide global oversight over the development, implementation and ongoing monitoring of the Business Continuity Risk standard including training and communications.

This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.

Job Posting Description

This Manager of Global Business Continuity & Resilience Oversight position reports directly to the AVP Operational Resilience Oversight . This position is part of the second line of defense independent oversight function and will partner with the first line of defense businesses to ensure that business continuity management framework and controls are integrated with and serve to strengthen its operational resilience approach, and all the standard and regulatory requirements are addressed.

The position requires strong understanding of OSFI E-21 Operational Risk & Resilience Management guideline, specifically in business continuity management. The position requires an understanding of connections to disaster recovery and third party risk management, and other operational risk categories, risks and controls, and solid communication and influencing skills. This position will operate across multiple segment risk teams and their businesses, functions, and geographies, to promote and enhance awareness of risks and controls, and execution of OSFI and BCM requirements.

Key Responsibilities

Lead the development, coordination, implementation and continuous governance and monitoring of the Business Continuity Risk Management Standard.

Host the monthly BCM Governance Forum where leaders from the first line and second line are present. Gather insights and materials prior to the meeting based on learnings.

Research and analyze regulatory requirements on business continuity risk, including best practices to support the relevance of the BCM Standard.

Collaborate with Segment ORM, IRM, Compliance, Legal, Ops and Tech 1B colleagues. Lead / Host an engaging session to gather feedback, comments and challenges, as well as providing a comprehensive and effective tracking mechanism to manage change.

Provide oversight for business disruption risk metrics provided by L1, identify potential breaches and recommend actions.

Collaborate with other risk domains leaders for third party risk, crisis and incident management, disaster recovery to enable a fulsome oversight to support business continuity.

Develop training materials, and facilitate training as necessary. Track training attendance and follow up on non-attendance.

Promote a strong risk culture and oversee relevant risk culture assessment processes.

Required qualifications

Broad knowledge of financial services / insurance business and related products

In-depth subject matter expertise in OSFI E-21 specifically Business Continuity . Well-understood connection with Crisis Management, Incident Management, Disaster Recovery and Third Party Risk Management.

Minimum 4-6 years of experience in operational risk management plus strong knowledge of operational processes, risks and controls.

High proficiency in MS Office Products and data analytics tools such as PowerBI is a PLUS .

Solid written and oral communication skills

Strong influencing skills with the ability to build effective relationships, both within and across divisions

Detail-oriented with excellent analytical, critical thinking and problem-solving skills with the ability to think strategically.

Self-starter with the ability to work with little guidance

University undergraduate degree with a relevant professional designation preferred

When you join our team

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

關於宏利和恒康

宏利金融公司是一家業界Leading國際金融服務商，致力於幫助人們實現「輕鬆投資理財，樂享豐盛人生」。若要進一步了解我們，請瀏覽

宏利是平等機會僱主

在宏利／恒康，我們擁抱多元。我們致力於吸引、培養及挽留和所服務客戶同樣多元的員工，並從而營造包容的工作環境，接納文化和個體差異。我們矢志維持公平的招聘、挽留、晉升及薪酬制度，我們管理的所有實踐及項目不會因種族、血統、原籍地、膚色、族裔、國籍、宗教或宗教信仰、信仰、性別（包括懷孕及其相關情況）、性取向、遺傳特徵、退伍軍人身份、性別認同、性別表達、年齡、婚姻狀況、家庭狀況、殘疾或受適用法律保護的任何其他因素而區別對待。

我們的首要任務是消除障礙，為員工提供平等就業機會。人力資源部代表將盡力為應徵過程中提出要求的申請人提供合理協助。應徵過程中如需協助，請聯絡

Working Arrangement

混合式

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