Telemedical Assistant
medgate global • Makati
30+ days ago
Job description
Telemedical Assistant
Job Highlights
- Opportunity to work from home
- Offers training program to provide international standard service
- Be part of the best global telemedicine provider with over 20 years of experience
- Provide accessible healthcare to Filipinos remotely
Minimum Qualifications
- Graduate of any 4-year course preferably Nursing/Psychology or other Medical Allied Courses (License is not required but an advantage)
- At least six months work experience in a Hospital/ Clinic/ Diagnostic Center/ Customer Service, but not required
- Excellent written and verbal communication (clear and articulate)
- Computer literate
- Willing to undergo training for telemedicine program
- Amenable working on shifting schedule, holidays and weekends
- Fresh graduates are encouraged to apply
Primary Responsibilities
- First to accept (receive) calls from patients and does proper triaging;
- Handles customer inquiries or any non-medical concerns within various channels;
- Identifies and assesses customers’ needs to achieve client satisfaction.