Production Manager (IAO)

Job Description:

Qualifications

• Experience of at least three (3) years as a Supervisor or Manager for a company in a related field.
• Possesses a Bachelor's degree in any field.
• Should be of legal age.
• Excellent communications skills.
• Amenable to work in an office-based setup.
• Sales/Marketing experience is a plus but not required!

Responsibilities

• Manages digital campaigns, ensuring that they meet Client objectives and excellent results.
• Works with the Sales team in developing integrated marketing solutions that directly address the clients’ needs/wants.
• Monitors campaign performance and provide sales and clients with upselling and optimization recommendations.
• Produces campaign analytics reports, including case studies, to demonstrate effectiveness and share learnings.
• Accountable for delivering the Group’s Production Quota and maintaining specified Group KPIs
• Plan, organize, and implement strategies to generate leads/appointments via all given channels: voice, email, social media, chat, web marketing, and continuously discover other means to generate lists and production.
• Manages digital campaigns, ensuring that they meet Client objectives and excellent results.
• Overall in-charge of generation and optimization of all materials used to run a campaign: target lists, content, campaign flow (i.e., call flow, LN scheme, etc.)
• As a team leader, give and receive employee feedback, conduct performance evaluations every month, and provide ongoing training to the staff.
• Monitor attendance and schedule adherence of the group and maintain the company’s standard DA Ratio.
• Practice and ensure compliance with all company policies and procedures
• Deliver regular reports of campaign results per company’s requirement or Client / Account Manager’s requirement
• Takes on tasks as directed by your uplines and CEO.
• Responsible for training, coaching, and developing assigned agents to conclude monitoring presentations, conducting evaluations, follow-up, and corrective counseling as needed.
• Assist the Account Manager in maintaining a positive, motivating, and high-energy working environment.
• Carrying out performance measurement, monitoring, and evaluation of all agent's to improve efficiencies
• Maintain regular measurement of the ROI of campaigns.

Required Skills:

Integrated Marketing Analytics Campaigns Optimization Coaching Presentations Social Media Materials Email Marketing Sales Training