SRE Engineer

Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places – at scale and in total security.

Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.

Purpose

This role is responsible for maintaining the service-level agreement critical production platforms or products and providing automated operations to ensure the service to our clients is always of the best quality.

Key Missions

Responsibilities:

• Harden platforms before and after go-live by reviewing architecture, security, configurations, and implementing monitoring.
• Ensure reliability by monitoring availability, performance, and overall system health across infrastructure and applications.
• Lead incident response and recovery to meet SLAs, leveraging strong infrastructure expertise to restore services quickly.
• Conduct root cause analysis and post-mortems to drive continuous reliability improvements.
• Collaborate with development and product teams to enhance scalability, resilience, and operational readiness.
• Validate release readiness through CAB participation, automated testing, and infrastructure-aware risk assessment.
• Design and improve observability via dashboards, alerts, and monitoring tools (e.g., Azure Monitor, Prometheus, Grafana).
• Manage and optimize core infrastructure (Windows servers, AD, IIS, DNS, databases) supporting critical applications.
• Build and maintain CI/CD pipelines and standardized deployment processes (Azure DevOps, GitHub Actions).
• Support cloud and modernization initiatives (Azure, containers, Kubernetes, IaC) to enable scalable application reliability.

Profile & Other Information

Qualifications:

• 2 years of experience in a Site Reliability Engineering, Systems Engineering, or Infrastructure Engineering role.
• Strong experience administering Windows Server environments, including Active Directory, IIS, and file systems.
• Hands-on experience implementing CI/CD pipelines and automation using tools such as Azure DevOps.
• Foundational understanding of cloud architecture, preferably within Microsoft Azure environments.
• Familiarity with containerization and orchestration technologies (e.g., Docker, Kubernetes).
• Experience monitoring and optimizing SQL database performance.
• Knowledge of SQL database deployment strategies and administration practices.
• Exposure to monitoring, logging, and alerting frameworks, as well as participation in on-call operational support models.

Nice to Haves:

• Experience within payment services, card issuance platforms, or banking technology environments.
• Relevant certifications such as AZ-104, AZ-400, or other DevOps/SRE-related credentials.
• Familiarity with compliance and security frameworks such as PCI-DSS, PCI-CPP, or ISO 27001.
• Proficiency in PowerShell scripting and infrastructure automation.