What success looks like in this role:
You will be successful in this role if you have:
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
Service Desk Associate • Mandaluyong City,Citynet
We are looking for a highly capable and detailoriented Service Desk Tier 2 Team Lead to join our IT Support.In this role, you will be responsible for overseeing Tier 2 daily operations, managing es... Show more
The Service Desk Lead manages day-to-day Service Desk operations, ensuring shift readiness, SLA delivery, people management, queue performance, escalations handling, and service excellence.Supervis... Show more
Discover your 100% YOU with MicroSourcing!.Position: Service Desk Analyst.Location: Eastwood, Quezon City.Work setup & shift: Onsite | Night Shift.Competitive Rewards: Enjoy above-market compen... Show more
Act as first point of contact for telecom network incidents and service requests.Perform initial troubleshooting, resolution, and escalation within SLA targets.Monitor network performance, alarms, ... Show more
We’re Hiring: Service Desk Transformation Consultant.At Tech Mahindra Philippines, we’re more than just a BPO — we’re a Certified Great Place to Work® where your growth and well-being come first.Wi... Show more
What Success looks like in this role:.This role is responsible for providing the first line of post-sales telephone technical support of hardware, systems, sub- systems and/or applications for cust... Show more
ServiceNow, Jira Service Management).Strong verbal & written communication skills.Troubleshooting basic IT issues and handling user queries.Provide first-level technical support to end-users by dia... Show more
For this position, You’ll serve as the first point of contact for users experiencing hardware or software issues.Your key responsibilities are providing basic technical support, assisting with inst... Show more
ONLINE APPLICATIONS will be prioritized.As a Service Desk Analyst at TEKsystems, you will be crucial in providing technical support and exceptional customer service to our global team.You will be r... Show more
Operational Leadership & Control.Own the daily operating rhythm for the Service Desk (stand-ups/huddles, queue sweeps, VIP/aged-ticket review, staffing and coverage risk management).Maintain backlo... Show more
To serve as primary contact for IT support across the Asia region, handling incidents, service requests, and daily operational tasks.This position is essential to maintain business continuity by en... Show more
Service Level Agreements (SLAs).You will play a key role in maintaining system availability and performance while coordinating with Level 2 and Level 3 support teams to deliver reliable client supp... Show more
Provide first-level IT support to team members and handle the resulting incidents or service requests using the incident management and request fulfillment processes.Problems include password reset... Show more
Provide first-level IT support to team members and handle the resulting incidents or service requests using the incident management and request fulfillment processes.Problems include password reset... Show more
Candidate must have excellent English communication skills.Candidate must have a Bachelor's/College Degree in any field.At least 6 months of Service Desk, Helpdesk, Technical Support experience is ... Show more
As an IT Service Delivery Associate Manager (for Production Planning or SAP PP), you will provide frontline support for business systems and end-user concerns.You will be responsible for addressing... Show more
Core Responsibilities of a Service Desk Manager.Team Leadership & People Management.Guide, train, and coach service desk analysts; conduct performance reviews.Manage call/chat/ticket queues, redist... Show more
Senior Team Lead – Service Desk.Service Desk team to ensure high‑quality IT support services.This role combines technical expertise, people leadership, and process management to deliver efficient i... Show more
The person is responsible to handle client coordination, documentation of government requirements and monitoring of shipments.Booking management, handling, monitoring, and updating to customer.Hand... Show more
Hytech is a leading management consulting firm specializing in driving digital transformation for businesses in the Fintech industry.We currently operate in 172 countries with over 1,000 employees ... Show more
