Talent.com
Questronix Corporation
Technical SupportQuestronix Corporation • Quezon City, Metro Manila, PH
Technical Support

Technical Support

Questronix Corporation • Quezon City, Metro Manila, PH
30+ days ago
Job type
  • Quick Apply
Job description

Job description:

  • Provide first and second-level support for server, network, and system incidents.
  • Monitor infrastructure components and respond to alerts and status changes.
  • Assist in system backups, patch verification, and restore operations.
  • Troubleshoot hardware and OS-level issues and escalate when necessary.
  • Support Active Directory, file shares, and access permissions.
  • Coordinate with vendors for equipment replacement or advanced support.
  • Document incident resolutions and update knowledge base.
  • Ensure service requests and incidents are resolved within agreed timelines.

Requirements

Qualifications:

  • Bachelor’s degree in Information Technology, Computer Science, or related field.
  • 1–3 years of experience in IT Support or Infrastructure operations.
  • Certifications in CompTIA A+, Network+, or equivalent are preferred.
  • Working knowledge of server operating systems (Windows/Linux).
  • Basic understanding of networking principles and device configurations.
  • Experience with monitoring tools and IT ticketing systems (e.g. ServiceNow).
  • Good analytical, communication, and documentation skills.
  • Ability to follow instructions and escalate issues appropriately.
  • Can work FULLY ONSITE (Cubao)
Create a job alert for this search

Technical Support • Quezon City, Metro Manila, PH

Similar jobs

Technical Support Engineer

HRTXMakati City, Metro Manila, Philippines
Quick Apply

The Technical Support Engineers will provide after-sales technical support for renewable energy projects.This role is responsible for troubleshooting technical issues, assisting customers, and ensu... Show more

Technical Support Engineer

Our ClientsMakati City, Metro Manila, Philippines
Quick Apply

Work Schedule: Monday-Friday; Dayshift.We are looking for a Technical Support Engineers to provide after-sales technical support for renewable energy projects.This role is responsible for troublesh... Show more

Technical Support Manager

MediumTaguig, Metro Manila, PH

Build, manage, and develop the technical support team, formulate team OKRs, performance assessment standards, and talent training plans to improve the team’s professional capabilities and service l... Show more

 • Promoted

Technical Support Team Lead - Healthcare Tech

Dexcom Inc.Manila, Metro Manila, PH

Supervisor for their Technical Support team in Manila.In this role, you will lead and develop a high-performing group focused on delivering exceptional support to patients using Dexcom technology.Y... Show more

 • Promoted

Manager - Technical Support

Dexcom Inc.Pasay, Metro Manila, PH

The Technical Support team plays a critical role in supporting patients, parents, and caregivers who rely on Dexcom Continuous Glucose Monitoring (CGM) technology.As part of a 24/7 global support o... Show more

 • Promoted

Supervisor Technical Support - Manila

Dexcom Inc.Pasay, Metro Manila, PH

You lead, motivate, and develop a Technical Support team focused on delivering exceptional customer experiences and technical assistance.You provide coaching, feedback, and performance management t... Show more

 • Promoted

Technical Support Specialist

MicroSourcingMetro Manila, Philippines
Quick Apply

Discover your 100% YOU with MicroSourcing!.Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, an... Show more

Technical Support Representative

Our ClientsPasay City, Metro Manila, Philippines
Quick Apply

Technical Support Representative.This role serves as the first point of contact for customers, providing timely troubleshooting, product guidance, and issue resolution across multiple support chann... Show more