Instructional Designer

Swak BPO Corp. is one of the fastest-growing BPO centers in Clark Freeport Zone. We pride ourselves on doing great work for customers with professionalism, integrity, and enthusiasm. Our work environment represents a culture of dedication, stability, and teamwork. As the business expands, we seek to hire an Instructional Designer to join our growing company.

Job Responsibilities:

• Coordinate with the Training Managers to update the current course curriculum.
• Coordinate with the training managers in developing new course content.
• Keep up to date with industry standards.
• Research, write, design, and develop training courses using company-provided authoring tools.
• Coordinate with the team leads to identify knowledge/procedural gaps in the curriculum.
• Work independently to manage projects and meet deadlines.
• Ensure that the training materials are based on facts, on par with industry standards, and do not violate copyright laws.
• Implement approved courses in the university program by uploading them to the Learning Management System.
• Assist with special projects as needed.
• Shadow classes to evaluate students' understanding of course materials.

Job Requirements:

• Bachelor's degree in Education, Human Resources, Psychology, Communications, or a related field
• Experience in instructional design, curriculum development, training content creation, or learning and development
• Strong knowledge of adult learning principles, training needs analysis, and assessment methodologies
• Proficient in Microsoft Office and content development tools such as Canva, HeyGen, and Learning Management Systems (LMS)
• Excellent project management, research, communication, and graphic design skills, with the ability to manage multiple projects and meet deadlines

Why work with Swak BPO Corp.?

• Opportunity to work with international teams and companies
• Opportunity in promotions and salary increases
• A company that provides HMO; upon reaching your second year with the company, you will get one (1) free dependent at no additional cost
• Free meals prepared and provided by the company to promote a healthy lifestyle
• Free shuttle services provided around Angeles City and nearby areas
• A recreational facility that provides comfort and entertainment for employees to unwind.

*This is going to be an on-site work. Our offices are located in Clark Freeport Zone, Angeles City, Pampanga.