Do you take ownership, embrace challenges, and love problem-solving? Are you passionate, adaptable, and innovative?
We are a world-leading smart mobility SaaS company with over 2.6M subscribers across 24 countries and we are looking for a Product Trainer to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Responsibilities:
Identify internal and external training needs, develop training programs, assess understanding and conduct refresher sessions as needed
Designing and executing quality training to external clients across different markets as needed
Ability to conduct training sessions in English and Filipino
Provide weekly classroom training and onsite/online training to external clients
Maintain effective communication with customers to establish further training needs
Gather feedback on customers and propose solutions to gaps
Evaluate the effectiveness of training and modify materials and processes as appropriate
Assist in creating and updating of Product User Guides in English and Filipino
Conduct internal product training sessions for onboarding staff across various countries
Type of Training
Induction: Company and Product Introduction
New Product Launch
In-depth Cartrack Solutions training
Requirements:
Diploma/Bachelor's Degree in Business with outstanding academic performance or equivalent industry experience
At least 3 years in a learning and development and/or training
Passionate and engaging communication skills
Confident to conduct stand-up presentations
Can work onsite in Makati
Willing to do field work (4x a week)
Product Trainer • Makati, Metro Manila, PH
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