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Fredley Group of Companies
Store Manager (Kenangan Coffee - SM Megamall)Fredley Group of Companies • Pasig, Metro Manila, Philippines
Store Manager (Kenangan Coffee - SM Megamall)

Store Manager (Kenangan Coffee - SM Megamall)

Fredley Group of Companies • Pasig, Metro Manila, Philippines
15 days ago
Job description
Job Description

1. **Team Management:**

  • Supervise and lead a team of store staff, including baristas and cashier personnel.
  • Create work schedules, assign tasks, and provide training to new employees.
  • Foster a positive and motivated work environment by promoting teamwork and staff development.

2. **Customer Service:**

  • Ensure that customers receive outstanding service by maintaining high standards of product quality and presentation.
  • Handle customer inquiries, concerns, and complaints promptly and professionally.
  • Train and coach staff in providing exceptional customer experiences.

3. **Store Operations:**

  • Oversee daily store operations, including opening and closing procedures.
  • Manage inventory levels, conduct regular stock checks, and place orders as needed to maintain sufficient stock.
  • Monitor and control operational costs to meet budgetary goals.

4. **Sales and Marketing:**

  • Set and achieve sales targets and key performance indicators (KPIs).
  • Implement sales strategies and promotions to drive revenue growth.
  • Participate in local marketing initiatives to attract and retain customers.

5. **Quality Control:**

  • Ensure that all products are prepared and served according to Macao Imperial Tea's quality and presentation standards.
  • Conduct quality checks on ingredients, equipment, and finished products.

6. **Health and Safety Compliance:**

  • Maintain a safe and clean working environment by enforcing hygiene and safety standards.
  • Adhere to local health regulations and food safety guidelines.

Qualifications

  • Bachelor's degree in business or related field is a plus.
  • Previous supervisory or management experience in a retail or food service environment is preferred.
  • Excellent interpersonal and communication skills.
  • Strong leadership abilities with the capacity to motivate and mentor a team.
  • Customer-focused mindset with a commitment to delivering exceptional service.
  • Basic math skills and the ability to manage inventory and sales data.
  • Knowledge of food safety regulations and health standards.
  • Flexibility in working hours, including evenings and weekends.
  • Enthusiasm for the Kenangan Coffee and its products.



Additional Information

Why choose us?

We are one of the promising companies in the Philippines with different awards & recognitions. We are offering our employees these perks and benefits as follows:

  • Government Mandated Benefits
  • Pay Raise
  • 13th Month Pay
  • Holiday pay
  • Overtime pay
  • Night differential

What to do next?

For this role, please submit your resume. There would be an initial screening from our Talent Acquisition Team and a final interview with the Area Manager.

Please do take note that we will only reach out to candidate/s who passed our paper screening.

Send your application now or refer a candidate to us! Thank you very much!

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Store Manager (Kenangan Coffee - SM Megamall) • Pasig, Metro Manila, Philippines

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