At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.
Responsible for:
Delivering high-quality, engaging training solutions across a diverse suite of core centralized courses (including skills development and Train-the-Trainer programs). Equally, you will act as a key collaborative partner during new client implementations - working closely with stakeholders to tailor and execute operational training that ensures successful onboarding and launch readiness.
Main Activities and Responsibilities:
Training Operations and Delivery
● Design and deliver high-quality, engaging, and effective instructor-led, virtual and self-paced learning sessions that develop the capabilities of our workforce across various sites and operations, from frontline agents to leaders
● Train and certify existing Trainers to facilitate ad-hoc development classes and specialized skills programs
● Support comprehensive training for new client implementations, ensuring operational teams are fully equipped and aligned with client-specific requirements.
● Track training attendance, prepare training completion, and stakeholder feedback
● Execute general training operational duties, including scheduling sessions, managing training logistics, and provisioning learner access to systems.
Strategic Analysis and Development
● Conduct formal Training Needs Analysis to identify gaps before developing content.
● Review, update, and enhance existing training materials and methodologies to ensure relevance, effectiveness, and alignment with industry best practices and business needs.
● Work closely with Managers in Operations, HR, and other stakeholders to understand training needs, identify performance gaps, and tailor training solutions accordingly.
● Contribute to post-training evaluations to assess the transfer of knowledge and measure the effectiveness of learning sessions in meeting defined learning objectives
● Provide ongoing support to the Leadership Excellence Program by assessing post-training progress to identify and recommend targeted skills development initiatives
● Collaborate with the client or design team to develop, review, update, and enhance existing training materials and methodologies to ensure relevance, effectiveness, and alignment with industry best practices and business needs
Qualifications:
● Good presentation and articulate communication capabilities, adept at maintaining engagement with varied trainee cohort
● Comprehensive grasp of adult learning theory, curriculum design frameworks, and delivery tactics
● Advanced proficiency in utilizing G-Suite productivity tools and integrating AI-related tools to streamline training workflows and content creation
● Amenable to work mainly in Global One, Eastwood, Quezon City (occasional travel to other sites may be required)
Learning and Development Trainer • Quezon City MNL Philippines
HR Learning and Development Manager.The HR Learning and Development Manager is responsible for leading the organization’s training and development function by designing, implementing, and managing ... Show more
The Learning and Development Manager is responsible for leading the organization's learning, capability-building, and talent development initiatives to support business growth and workforce effecti... Show more
Learning and Organizational Development Manager.Monday to Friday | Morning Shift.The Learning and Organizational Development Manager is responsible for designing, implementing, and managing enterpr... Show more
Learning & Development (L&D) Manager.Monday to Friday | Morning Shift.The Learning & Development (L&D) Manager will lead the strategic design, localized deployment, and national imp... Show more
Learning & Development (L&D) Specialist.Monday to Friday | Morning Shift.The Learning & Development (L&D) Specialist will lead the strategic design, localized deployment, and nation... Show more
The Learning & Development Manager is responsible for leading the organization's learning and capability-building strategy to support business growth, workforce readiness, and employee developm... Show more
Talent Development and Training Manager.The Talent Development and Training Manager is responsible for driving employee growth and workforce capability enhancement through strategic learning progra... Show more
Work Schedule: Fully Onsite | Dayshift | Monday-Friday.We are looking for a proactive and results-oriented.Learning and Development Specialist.This role will play a key part in strengthening workfo... Show more
Fully Onsite | Dayshift | Monday - Friday.Corporate Learning and Development (L&D) Specialist.The ideal candidate comes from a technology, digital, IT, software, telecommunications, fintech, or... Show more
Monday - Friday, Dayshift; Full Onsite.Lead and manage the Learning & Development function, including team supervision, learning strategy execution, and delivery of capability-building programs... Show more
We are looking for a driven and people-focused.Organizational Learning & Development Specialist.This role is central to designing and delivering meaningful training programs, nurturing future l... Show more
The Learning and Development Manager is responsible for leading the organization's learning, capability-building, and talent development initiatives to support business growth and workforce effecti... Show more
Learning & Development (L&D) Manager.Monday – Friday | Morning Shift.We are looking for a dynamic and visionary.Learning & Development (L&D) Manager.Operating from our Pasig headqua... Show more
Work Schedule: Fully Onsite | Dayshift | Monday - Friday.The Corporate Learning and Development (L&D) Specialist will be responsible for identifying learning needs, designing and implementing t... Show more
We are looking for a capable and passionate Learning & Development Specialist to help drive employee growth, build organizational capability, and support business performance through impactful ... Show more
Learning and Development Manager – Restaurant Operations.The Learning and Development Manager will oversee training programs that enhance restaurant operations, customer service, and leadership cap... Show more
Learning & Development (L&D) Manager.Monday to Friday | Morning Shift.The Learning & Development (L&D) Manager will lead the strategic design, localized deployment, and national imp... Show more
This role drives the end-to-end quality, design, and delivery of training programs across distribution channels.Working closely with the Agency Management Team (Cluster Heads and Regional Sales Man... Show more
