At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.
Quality Assurance Analyst • Makati City MNL Philippines
Performs analysis, design, implements, and executes the test cases, test procedures, and test strategy.Work with Engineering and Product team to build quality products and design test strategy .Doc... Show more
Strong ability to identify specific behavior patterns by listening to calls or written transactions.We at Coforge are hiring a Quality Analyst with the following skillset:.Monitor, evaluate and sco... Show more
Discover your 100% YOU with MicroSourcing!.Software Quality Assurance Analyst.Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash c... Show more
Graduate of Business Administration, IT, Industrial Engineering, or any related courses.Has 3 years of experience as Software QA with expertise in Test Management and Automation Testing.Has at leas... Show more
Ensuring effective implementation of company’s established quality standards in response to consumer specifications and in compliance to legislative standards.The position calls for providing activ... Show more
Compliance and Quality standards.In addition, QA is also expected to conduct basic root cause analysis per incident, and track to document each incident as form data gathering for reporting and ana... Show more
Job Description – Quality Analyst (Treasury Management Technical Support).The TM Technical Support Quality Analyst shall be responsible for evaluating customer interactions and operational processe... Show more
Minimum of 2 years of experience in a quality assurance role, preferably in the travel industry.Excellent communication and interpersonal skills, with the ability to provide constructive feedback.S... Show more
This role is perfect for professionals who thrive in.Identify quality issues, trends, and improvement opportunities.Document evaluation results and provide.Partner with Operations and Training team... Show more
The primary function of the Quality Analyst (QA) will be to evaluate the performance of Customer Service Agents, provide real-time support, and monitor the quality of customer interactions.This sco... Show more
Discover your 100% YOU with MicroSourcing!.Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, an... Show more
Ensures that the QA team meets the standards for monitoring in an objective fashion on all customer contact points (web, voice, e-mail, chat, SMS).Monitors each team member’s KPI’s, incorporating p... Show more
Monee is a leading digital payments and financial services provider in Southeast Asia.Monee's offerings include mobile wallet services, payment processing,.Monee Credit is the financing arm within ... Show more
Conducts the physico-chemical analysis (including sensory evaluation and application tests) for in-process materials and finished goods based on established procedures and appropriate laboratory te... Show more
Concentrix ANE, Makati | ONSITE.We’re expanding our CX Quality team at Bridgetowne and looking for a QA who drives standards, not just measures them.As a Quality Analyst, you will be the quality au... Show more
Graduate of Business Administration, IT, Industrial Engineering, or any related courses.Has 3 years of experience as Software QA with expertise in Test Management and Automation Testing.Has at leas... Show more
Identifies and recommends remedies for defects in the production process .Audits production process for compliance to standard operating procedures and policies .Recommends preventive solutions to ... Show more
Job Title: Quality Analyst (QA) – BPO.The Quality Analyst is responsible for monitoring, evaluating, and improving the quality of customer interactions for a VOICE process.The role ensures adherenc... Show more
As a Quality Analyst, you will be responsible for monitoring and assessing the quality of Chat/Voice interactions between our customer service representatives and customers.Your primary focus will ... Show more
Conducts compliance checking based on requirements specified by the account or the management team.Issuance compliance reports and service failures to the account as well as the management team on ... Show more
