Responsibilities :
- Transcription : Listen to live or recorded calls and take notes of key points discussed.
- Call Preparation : Prepare daily call list, meeting agendas, and materials as needed, ensuring participants have the necessary information.
- Schedule Coordination : Efficiently schedule meetings with clients and team members, coordinating times that accommodate all parties and managing any necessary adjustments or cancellations.
- Manage Reports : Prepare reports on key metrics and performance indicators within specified deadlines.
- Virtual File Management : Update and maintain virtual files to ensure information is organized and easily accessible.
- Administrative Tasks : Oversee administrative tasks, including but not limited to managing email correspondence and calendar appointments and ensuring all administrative activities are executed efficiently.
Requirements :
Ability to work independently and solve problems proactively.A team player mindset, with a positive attitude and strong work ethic.Strong organizational and time management skills.Knowledge of digital tools and software such as Google Workspace and Zoom.Technical Setup :
Intel Core i3 (6th-12th gen), i5, i7, or AMD equivalent. 8GB RAM, 60GB free hard disk space.Windows or Mac operating system.10 Mbps DSL / Fiber Internet connection (signal-based or wireless not allowed).Benefits That Care for You :
Medical Assistance Program : Includes dental, vision, maternity, burial assistance, and dependent coverage for tenured Cyberbackers.Gift & Rewards Program : Celebrate milestones like birthdays, workanniversaries, and personal achievements with thoughtful gifts.Life Insurance for tenured CyberbackersCareer Growth Opportunities :
Promotions to headbacker or leadership roles with leadership training, domestic and international travel, and speaking opportunities.Over 100 exclusive complimentary classes monthly, conducted by experienced team members.Counter Work-Life Balance :
Paid time off (PTO) credits, paid holidays, and permanent work-from-home setup.Foodpanda discounts and exciting contests with prizes.Financial Security :
Profit Share Program : lets you earn a share of the company’s success.After five years, it becomes a retirement plan, providing monthly payments even after you leave—a lasting reward for your commitment.Cybercapital : Loans for home or car purchases at competitive rates.Community Rewards and Recognition :
Access to a supportive community on multiple channels.Exclusive invite to in-person eventsTravel opportunities for top performers, weekly meetings with company leadership, and a virtual year-end party.Job Security & Training :
Assurance of service fees for completed work, even if clients default.Paid training and access to the Transition Hub for Cyberbackers needing temporary workspaces.