Concentrix Cyberwest West Avenue Project 7 QC Hiring Newbies
CONCENTRIX Cyberwest Project 7 Quezon City IS HIRING! Voice, Chat & Email Support • Limited Non-Voice Opportunities Build a rewarding BPO career with Concentrix, one of the most trusted and award-winning global customer experience companies. We're looking for driven, friendly, and customer-focused individuals to join our growing team here in Concentrix Cyberwest Project 7 Quezon City. AVAILABLE ROLES Customer Service Representative – Voice (Inbound/Outbound; depends on account availability) Customer Service Representative – Chat (Limited Slots – Depends on Account Availability) Customer Service Representative – Email (Limited Slots – Depends on Account Availability) Technical Support Representative Sales / Retention Associate Non-Voice Accounts (Limited Slots – Terms & Conditions Apply) Final account and channel (Voice / Chat / Email / Non-Voice) will depend on business needs and availability at the time of hiring. JOB DESCRIPTION As a Customer Service / Technical Support Associate, you will: Assist customers via voice, chat, or email depending on your assigned line of business Provide accurate information, troubleshooting, and high-quality service Document interactions and follow process guidelines and compliance standards Resolve concerns with empathy and professionalism Collaborate with your team and leaders to meet performance targets and deliver an excellent customer experience WHY YOU’LL LOVE WORKING AT CONCENTRIX Cyberwest Project 7 QC Newbie-friendly hiring — SHS Graduates welcome Premium salary packages for tenured agents World-class training program Modern, accessible office near transport hubs & malls Fast career growth (SME, Trainer, QA, Team Leader) HMO on Day 1 + FREE dependent Performance incentives & bonuses Supportive, inclusive culture BASIC QUALIFICATIONS: SHS Graduate / HS Grad (Old Curriculum) / 2-Yr College / College Level or Graduate Good English communication skills Willing to work onsite at Concentrix Cyberwest Project 7 Quezon CIty Open to shifting schedules With or without BPO experience Apply Now and Start Your Concentrix Journey!