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Front Office Supervisor

Shangri-LaPhilippines

14 days ago

Job type

Permanent

Job description

Shangri-La The Fort, Manila

Shangri-La The Fort, Manila is located within Fort Bonifacio, a former military base and city centre. With 60 storeys high, the complex is comprised of 576 hotel guestrooms and, 97 hotel residences and 98 exclusive Horizon Homes, the high rise building is a Manila landmark. The new hotel complements the companys five existing properties in the Philippines.

The mixed-use business, residential and retail tower is located along 5th Avenue and 30th Street, within the new, fast-developing Taguig business district. It is a 30-minute drive from the Ninoy Aquino International Airport, and is also close to the Manila Golf Club and Manila Polo Club, 10 minutes from Makati district, the capitals financial, cultural and entertainment hub with first-class shopping malls.

DUTIES :

Take responsibility of the front office to ensure smooth and efficient operation at all times
Supervise and lead all service associates in their daily activities
Upsell rooms to meet guests' needs when appropriate
Ensure guest requests are fulfilled in a professional and timely manner

REQUIRMENTS :

Peferably a college graduate with a degree in Hospitality or in the same capacity

Preferably with 3 years relevant experience

Preferably communicates and write with fluency in English (and local language)

Takes pride in being a hotelier

Enjoys crafting creative and best-fit solutions

Has strong interpersonal and communication skills