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SME - Banking and Finance Account (Clark) | Onsite | ForPooling
TASQ Staffing SolutionsAngeles, Philippines30+ days ago
Job descriptionMeet SLA and KPIs Handle escalation calls Knowledge and experience on ticketing tools. Displays superb customer service skills and capabilities Basic Operating System knowledge Knowledge of common Microsoft Office products & service
Requirements :
- Bachelor's degree graduate, any field.
- Experience in handling escalation calls.
- Minimum of 3 years work experience as an SME in BPO / shared services industry.
- Excellent oral and written communication.
- Good problem-solving skills and ability to multitask.
- Preferably with background or knowledge in Banking and Financial.
- Amenable to work in shifting / nightshift schedule in Clark .
- Amenable to work onsite
Responsibilities :
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And Finance Account • Angeles, Philippines
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