Virtual Assistant - Remote

Join our team while working at the comfort of your home!

GENERAL VIRTUAL ASSISTANT

Job Description:

• Respond to emails and phone calls
• Schedule meetings
• Manage a contact list
• Prepare customer spreadsheets and keep online records
• Organize client’s calendars
• Perform market research
• Create presentations, as assigned
• Address employees administrative queries
• Provide customer service as first point of contact
• Prioritize and organize tasks
• Monitoring Progress
• Meet client expectations and demands
• Identifying operation issues and suggesting possible improvements
• Preparing reports and analyzing data to assist management
• Assist in the formulation of targets for individuals and teams
• Prepare monthly/annual results and performance reports
• Perform other duties as assigned

Qualifications:

• At least 6 months experience in a relevant role like, Marketing, and Executive Secretary
• Experience as Virtual Assistant, Customer Service or BPO industry is an advantage
• Familiarity with current technologies, like desktop sharing, cloud services and CRMs
• Proficient in any of the following AI tools (ChatGPT, Sora, Midjourney, Lumen5, and other similar platforms)
• Knowledgeable in all social media platforms
• Experience with word-processing software and spreadsheets (e.g. MS Office)
• Knowledge of online calendars and scheduling (e.g. Google Calendar)
• Excellent on handling phone, email and instant messaging communication platforms
• Basic knowledge on creative output (e.g. Graphic, Video)
• Advance Computer Skills (Tech Savvy)
• Excellent time management skills
• Solid organizational skills
• Manages multiple projects effectively
• Handles distractions well
• Great focus and attention to detail
• Adaptable to new responsibilities
• Team player

Equipment requirement:

• Hardware: Laptop/Desktop (at least Core i3/Core i5 processor or any equivalent AMD processor) and 8 GB RAM)
• Headset: Computer headset with noise-cancelling feature
• Internet connection: Wired connection; minimum of 30 Mbps
• Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Discord

So, why join us?

• Permanent work-from-home
• Full Time and Long Term Employment
• Basic Salary + Government mandated benefits, Health benefits, leaves, bonuses, and other incentives
• Salary will be based on: Skills, Attitude, Performance, Attendance
• Opportunity for regularization and promotion
• US and Canadian clients
• Shift: Graveyard Monday to Friday
• Skills Assessment: 5 days