We are a world-leading smart mobility SaaS company with over 2,500,000 subscribers across 24 countries and we are looking for a Payment Admin Staff to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Payment Admin Staff is a collections and payment operations role with AR exposure, not a full-cycle Accounts Receivable accounting role.
Responsibilities:
• Generation of reports and posting of payments in the system from various payment channels.
• Close coordination with the digital and institutional banks regarding payment disputes and other payment related concerns
• Organize work list to prioritize by outstanding receivables, risk levels, pay history and overall customer value
• Analyze accounts receivable information to determine priority.
• Reconcile transactions and accounts
• Resolve any dispute cases to a mutual satisfactory end between customer and the company
• Monitoring of collection status and regularly obtaining and updating the information related to the collection
• Responsible for overdue account management and overdue collection thru telephone calls and emails
• Resolves customer billing problems in a timely manner to expedite cash flow and minimize accounts receivable delinquency. This includes issuance of credit memos, documentation support and other account adjustments as deemed necessary and appropriate
• Collects outstanding accounts receivables through assertive but polite direct telephone contact with customers
• Follow up payment of past due invoices and obtain details of payments from customers
Requirements:
• Graduate of any Accounting / Business Admin course
• With minimum 2 years of experience in payment operations and collections where the focus is on monitoring incoming payments, resolving payment issues and coordinating with banks.
• Efficient with good skills on implementing standard procedures
• Can work on-site in Makati City, NCR
Payment Admin Staff • Makati, Metro Manila, PH
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