Shareholder Administrator (KYC, Investor Services, Transfer Agency)

About the Role:

At Bolder Group, we take pride in our dynamic and forward-thinking approach, committed to delivering exceptional business support that enhances client satisfaction. Our mission is to streamline operations and elevate service delivery to address the diverse needs of our clients. We are currently in search of a meticulous and proactive Shareholder Administrator to join our team—someone ready to contribute to our continued success and uphold our high standards of service excellence.

Key Responsibilities:

• Receive and place new transactions received from investors (subscriptions, redemptions, switches, and transfers) in the transfer agency system, according to procedures in place.

• Process capital calls and distributions, including communication with investors, cash tracking, and follow-ups.

• Oversee the preparation and verification of redemption, dividend, and distribution payment files.

• Assist internal and external clients with ad-hoc projects and requests, e.g., track auditors’ requests concerning documentation sought.

• Ensures effective understanding of specific processes and adheres strictly to relevant procedures.

• Prepares/updates procedures and checklists in cooperation with management.

• Ensures effective compliance and controls in own area.

• Participates in projects, testing, and training when requested.

Job Requirements:

• Degree in Finance or relevant discipline.

• At least 1-2 years of investor services experience gained from banking, investment houses, and the like, with exposure to Hedge Funds and/or Private Funds.

• Solid grasp of financial principles, especially related to investment funds.

• High degree of accuracy and attention to detail for maintaining the integrity of shareholder records.

• Ability to manage multiple tasks, prioritize effectively, and meet deadlines is necessary.

• Be able to work effectively within a team and collaborate with other departments.

Why Join Us?

We foster a supportive and flexible work environment that encourages both personal and professional growth. As part of our collaborative team, you will be valued for your contributions and have access to ample opportunities for success. We believe in empowering our employees and creating an atmosphere where everyone can thrive.

Perks and Benefits:

• Health Coverage: HMO coverage effective on your first day, with one free dependent added upon hire.

• Life Insurance: Coverage begins on your first day of employment.

• Leave Entitlement: 15 pro-rated leave credits from your hire date, increasing to 20 pro-rated leave credits after two years of service.

Work Location and Setup:

• Hybrid Arrangement: Work from home two days a week; on-site three days a week. Arrangement effective upon regularization.

• Work Hours: Standard Philippine business hours (Monday to Friday, 9:00 AM - 6:00 PM), with flexibility to align with European time zones when needed.

• Office Location: Bolder Philippines, 8th Floor, Tower 1, Clark City Front, MA Roxas, Clark Freeport Zone, Pampanga