Account Manager (Quezon City, Philippines)

Account Manager (Quezon City, Philippines)

Sales Eastwood City, Quezon City MNL, Philippines

Analyse and solve the pain points of existing Odoo customers. You'll be in charge of customer satisfaction, renewal and retention.

Ready to transform a business and make an impact? Apply now and build the future with us!

Join Odoo, a growing ERP software company with a cutting edge product, a huge global community, as well as a fun and exciting work environment.

Users of Odoo:

16,000,000

Avg Deal Size:

$8K

Sales Cycle:

2 MONTH

Team / Company Size:

16 / 336

About Odoo

With a mission to enhance the efficiency and performance of every business, Odoo offers all-in-one open-source software covering 70+ business applications such as Sales, Accounting, Manufacturing, Inventory, and more. It's flexible for businesses of all scales and industries, and with a more affordable price. Odoo effortlessly becomes the preferred choice for entrepreneurs across the globe.

Join a vibrant and innovative team, working within an organization that values independence, flexibility and personal growth. As an Account Manager in our Customer Success Team (Direct / Indirect), you'll be responsible for our existing customer's subscription renewals, retention & satisfaction. You'll be handling your own portfolio of around 150 different companies within the APAC region (ranging from a small independent store to a large scale manufacturing company etc.) using Odoo as a software solution for their business processes. The companies you'll be in touch with are end-customers and resellers ('Official Partners') of Odoo. Your job will be to analyse and detect existing pain points in the management software of your customers and provide or up-sell Odoo solutions to improve their efficiency and to ensure a smooth collaboration between all parties involved.

You'll be working in a small, fun and young team with a 'play hard, work hard' mindset.

Your responsibilities include:

• Contacting and developing end customers and resellers of Odoo
• Acting as the key interface between the customer and all relevant divisions
  
• Build long term relationships with Odoo partners and your customer portfolio (growth)
• Excel in transversal sales & product demonstration
• Main focus is 80% on sales (renewals & up-sell opportunities)

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MUST HAVE

• Bachelor degree or higher
• Bilingual (English + Tagalog)
• Strong software and new technology awareness
• Excellent communication skill, you like to negotiate and to achieve targets
• Have a proactive & sales-driven mindset
• Organized way of working
• Problem solving attitude

NICE TO HAVE

• 1 - 3 years relevant experience in sales and/or account management
• Immediate availability
• Farmer attitude

VALUES

• You are able to work in a fast-paced start-up environment with a hands-on attitude
• You are open-minded and can react to change with agility
• You are a quick and autonomous learner
• You have an entrepreneur mindset and are not afraid to take appropriate initiatives
• Willing to contribute to great company culture

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