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Operations Team Lead for Travel Account
Operations Team Lead for Travel AccountEXL Service Philippines, Inc. • Pasay, National Capital Region, Philippines
Operations Team Lead for Travel Account

Operations Team Lead for Travel Account

EXL Service Philippines, Inc. • Pasay, National Capital Region, Philippines
16 days ago
Job description

About the Role

BPO Team Lead for Travel Campaign with at least 2 years GDS experience for Travel Account


Responsibilities

  • Evaluates current processes and recommend improvements to gain efficiencies.
  • Provides strategic direction to area of business for critical business decisions.
  • Initiates and leads standardization, improvement, re-engineering / cost effectiveness initiatives.
  • Identifies and implements revenue generation opportunities.
  • Works in diverse challenging environment and offer consultation & define the business requirements.
  • Leads change management efforts and share best practices with team and build diverse talent.
  • Delivers high quality standards across the processes and projects.
  • Adheres to Controls and compliance as per company policy and norms.


Qualifications

  • Skills Technical Skills
  • Knowledge of MS Office Applications.
  • Proficiency in GDS (Sabre, Apollo, Amadeus, etc.).


  • Process Specific Skills
  • The candidate should have a basic understanding of travel industry terms.


  • Soft Skills (Desired)
  • E2E Travel Process knowledge.
  • Self Starter with ability to multitask.
  • Willing to work in 24 x 7 atmosphere.


  • Soft Skills (Minimum)
  • Excellent communication skills, Written and oral.
  • Result focus and self-driven.
  • High on flexibility.
  • Good in Multi-tasking and Time Management.


Required Skills

Business Requirements


Pay range and compensation package

42,000 to 48,000 Package

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Operations Team Lead for Travel Account • Pasay, National Capital Region, Philippines

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