DUTIES and RESPONSIBILITIES:
1. Student Recruitment (On a day-to-day basis)
a. To counsel and assist students to make best-informed decisions;
b. To develop and enhance the counselling services;
c. To follow up on students’ enquiry / application / acceptance;
d. To attend to students and parents feedbacks, inquiries and complaints in an appropriate
and prompt manner and adhere to service standards;
e. To maintain student database;
f. To handle all office administrative matters
2. Marketing / Events
a. To document and implement local marketing plan / budget;
b. To handle and carry out sales and marketing activities / events for both online & offline
such as roadshows, education fairs, presentations, direct mailing and activity logistics;
c. To promote and market education and institutions;
d. To identify new markets segment;
e. To obtain and update market intelligence;
f. To raise profile / awareness of the Company Brand
3. Public Relations
a. To build excellent relationship with representatives from institutions;
b. To develop and maintain relationship with any special group (ie. Student clubs /
associations, professional association);
c. To be a liaison person with local partners / sub-agents;
d. To visit schools, colleges and universities and build relationship with principles and
school counsellors
REQUIREMENTS
Must have:
• Work experience in migration or travel agencies, customer service, visa processing
• Technology savvy knowledge or willing to learn CRM platforms
• Administrative and Sales experience.
• Public Relation skills
Nice to have:
• Background in international studies/foreign studies/foreign affairs/Asian Studies,
hospitality, tourism, or any related course.
• Visa processing experience in any country in Asia.
• Work or studied in any country in Asia for at least a month.