Work Setup: Temporary Hybrid Set-up (Once a week onsite)
Work Location: BGC Taguig
The Community Content Moderator primary function is to monitor postings on various online forums and social media platforms and determine whether it requires a this role you may rotate through each channel to check new posts engage with the community investigate issues provide customer support or respond to enquiries with the intention of minimizing negative commentary for Webloyalty and its associated products.
Webloyalty takes a proactive approach to protecting its reputation by managing each channel where customer services can be contacted each channel playing an important role in identifying anticipating and responding to member queries. Primary channels include:
Requirements:
Responsibilities:
Community Content Moderator • Taguig, Manila, Philippines
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