Officer, Credit Operations Data Analyst

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Officer, Credit Operations Data Analyst - Hybrid (Internal Job Title: Credit Maint Intmd Analyst – C11) based in Philippines. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Provide MIS & analytics to Credit Operations in the area of client onboarding, collections strategy and fraud management
• Ensure timely delivery and accuracy of key Credit Ops MIS such as Operating Reviews, performance and productivity reports.
• Work with Risk Management in developing and implementing Collections strategies. Provide strong control and close monitoring of collections performance during A/B testing.
• Conduct analyses and assist in continuous improvement of existing collections strategies across buckets through introduction and modification of A/B strategies. Participate in development and implementation of the best-of-breed analytical tools and methodologies including Collections Scorecard, Bureau Information, etc. to assist overall improvement in the Collections Management
• Provide Credit Operations with required data, conduct analytics in managing risk, growing profits and reducing costs
• Work with International Collections Team, Digital Growth & Technology teams in the evaluation and roll-out of new/upcoming tools to increase digital offloading and automation in the collections function

As a successful candidate, you’d ideally have the following skills and exposure:

• Desirably 3 years of collections, analytics of project management experience
• Project Management skills
• Strategic and Analytical Thinking and Input
• Background/experience on numerical and data analysis
• Experience in SAS programming is an advantage

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

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Job Family Group:

Operations - Services

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Job Family:

Credit Maintenance

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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