SAP Transportation Management (TMS) Consultant

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Dole is one of the world's largest producers and marketers of high-quality fresh fruits, with a growing line of quality packaged and frozen foods. Dole’s dedication to quality is a commitment solidly backed by comprehensive programs for food safety, scientific crop protection programs, stringent quality control measures, state-of-the-art production and transportation technologies, continuous improvement through research and innovation, and dedication to the safety of their employees, communities and the environment.

Job Purpose

The SAP Transportation Management (TMS) Consultant is a key member of the Global IT Center of Excellence, responsible for the design, implementation, enhancement, and ongoing support of SAP TMS solutions. This role actively supports project implementations and Business-as-Usual (BAU) operations, ensuring stable, compliant, and efficient transportation processes that support Dole’s global supply chain.

The role partners closely with business stakeholders, regional IT teams, and external vendors to deliver standardized, scalable, and sustainable SAP TMS capabilities.

Key Accountabilities

• SAP TMS Solution Del ivery
• Contribute to end-to-end SAP TMS implementations, including Business requirement analysis and fit-to-standard workshops
• Functional solution design and system configuration
• Preparation of functional specifications for enhancements and integrations
• Support of testing phases (SIT, UAT) and defect resolution
• Cutover, go-live, and post–go-live stabilization
• Ensure solutions align with global template, COE standards, and best practices.

BAU Support & System Stability

• Provide L2/L3 functional support for SAP TMS in production environments.
• Analyze and resolve incidents, problems, and service requests within agreed SLAs.
• Support ongoing system stability, performance, and data quality.
• Identify root causes of recurring issues and recommend sustainablefixes.
• Support minor enhancements, configuration changes, and regression testing.

Process & Continuous Improvement

• Act as a functional subject matter expert (SME) for transportation processes.
• Collaborate with business teams to optimize logistics and transportation execution.
• Proactively identify opportunities for process simplification, automation, and standardization.
• Support rollout of enhancements and new functionalities across regions where applicable.

Stakeholder & Vendor Management

• Work closely with Global and regional business users
• Other SAP COE teams (SD, MM, EWM, Finance, Integration)
• External system integrators and support partners
• Support change management activities including documentation, training materials, and knowledge transfer.
• Ensure clear communication of issues, risks, and dependencies to IT and business stakeholders.

Qualifications and Competencies

• SAP & Functional Expertise
• Strong hands-on experience with SAP Transportation Management (SAP TM / TMS).
• Solid understanding of transportation and logistics processes, including:
• Inbound and outbound transportation
• Freight order management
• Carrier tendering and collaboration
• Freight costing and settlement
• Experience working with SAP S/4HANA or ECC, including integration touchpoints.
• Understanding of SAP integration concepts (e.g., IDocs, APIs, middleware).