Fresher Friendly - Healthcare Agent- Paid training

Job Responsibilities: • Handle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution. • Accurately document customer interactions, transactions, and order details within the system. • Keep up to date with company policies, procedures, and services to deliver reliable information to customers. • Support a positive and team-oriented work environment. • Perform basic troubleshooting tasks when required. Job Qualifications: • Must have completed at least a high school education or equivalent; college undergraduates are welcome. • Previous experience in a similar role is an advantage but not required. • Must be able to work on-site. • Willing to attend interviews conducted on-site.