UX UAT Tester - Senior Associate

The opportunity

We are looking for passionate professionals who will be responsible for user acceptance testing of various Marketing technology products used within BMC

Your key responsibilities
• Support the UX UAT lead and contribute to the overall validation of usability and user experience deliverables.
• Execute UAT activities with emphasis on design consistency, accessibility, and responsiveness, ensuring products meet both functional and UX standards.
• Test end-to-end user journeys across all major desktops, tablets, and mobile browsers, validating layout, navigation, and interaction patterns.
• Log defects and issues related to usability, accessibility, design or branding fidelity, escalating them to the UAT lead for resolution tracking.
• Contribute to the development, enforcement, and adherence of UX testing standards and procedures.
• Assist in creating and executing UX-focused test scripts and scenarios, covering different interaction flows and breakpoints.
• Coordinate defect tracking, resolution, and retesting with attention to UX impact and user journey continuity.
• Support the preparation of UAT UX deliverables (, usability observations, step-by-step guides)

Skills and attributes for success
• Working knowledge of Enterprise CMS (AEM - Adobe Manager Suit, Wordpress or other related CMS) Troubleshoot issues and support development of solutions by analysing test results and presenting findings.
• Experience of end-to-end marketing technology platforms email marketing, web publishing, social media management, video hosting, automation processes, mobile operating systems.
• Should be comfortable in a global and virtual teaming environment, should be excellent in both written and verbal communication with stakeholders across geography. (Clients are from UK)

To qualify for the role, you must have
• 4+ years of UX UAT experience
• Working experience of AEM (Preferred but not essential)
• Able to demonstrate experience in UX validation, QA and/or UAT processes, methodologies and tools.
• Experience in writing and executing test cases and scripts
• Ability to interpret wireframes, design specifications, and functional requirements to validate design fidelity.
• Familiarity with mobile operating systems, browsers, and responsive design testing.
• Fluency with MS Office Tools including Word, Excel, PowerPoint.
• Background in digital design or exposure to design workflows, with a good “design eye” to spot inconsistencies in layout, typography, spacing, and visual hierarchy.
• Enthusiasm to learn new things in a fast-moving environment.
• Proven ability to manage time effectively, prioritize work to meet aggressive deadlines, and deliver high quality output through attention to detail.
• Comfortable in a global and virtual cross-teaming environment
• Strong verbal communication

Ideally, you’ll also have
• Ability to think strategically/end-to-end with result-oriented mindset
• Ability to build rapport within the firm and win the trust of the clients

Technologies and Tools
• Content management system (AEM, Wordpress etc)
• Marketing automation platforms (Marketo, Sprinklr, Hubspot etc) - Optional
• MS Office tools (Word, Excel, IE); web/production technologies such as HTML, XML, JavaScript, and CSS

What we look for

• A professional who has technical experience and enthusiasm to learn new things in this fast-moving environment
• Self-motivated individual who strives to learn new technology and help improve the existing standard testing process
• Professional who is willing to work with cross functional team to work with Product managers and EY IT team

What we offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.
• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY
EY | Building a better working world