(Outbound Sales Specialist | Onsite | Bridgetowne, QC | Up to 35K

JOB REQUIREMENT

• At least 2-3 years of experience in a metrics-driven sales or customer-facing role
• Experience in prospecting, outreach, lead qualification, and lead generation
• Experience selling IT or recruiting solutions
• For the Philippines market, fluency in Tagalog and English to service customers
• Excellent communication, interpersonal, organizational, and telephone skills
• Ability to effectively manage time, prioritize tasks, and work within deadlines with little supervision
• Ability to analyze business opportunities and read situations well
• Ability to gather and use data to inform decision-making and persuade others
• Ability to develop compelling strategies that deliver results with strong attention to detail

JOB DESCRIPTION

• Follow the outbound contact schedule to reach targeted potential customers identified through prospecting
• Assess and prioritize leads from sales, trials, partners, and other sources
• Qualify the BANT (budget, authority, need, and timeline) of leads
• Help Sales and Marketing reach Market Development-related goals
• Help identify the best solutions for customers and how to implement those solutions
• Foster trust between customers and clients
• Reach mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage a high volume of customer contacts through phone and email each day – the majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured