Executive Operations Associate (COO Office)

Executive Operations Associate (COO Office)

Location: Remote (6–10 AM PST overlap required)

Type: Full-time (Contract)

About the Role

This is a high-ownership operations role working directly with the COO. You will act as a central execution partner—driving projects, managing cross-functional coordination, and ensuring nothing falls through the cracks.

This is not a traditional assistant role. You will operate across strategy and execution, helping scale operations, improve systems, and support key business decisions.

Key Responsibilities

1. Operations & Execution

• Drive day-to-day execution across multiple projects
• Track tasks, deadlines, and ensure accountability across teams
• Identify bottlenecks and resolve blockers quickly

2. Project Management

• Build and manage centralized project tracking systems
• Coordinate cross-functional teams (operations, supply chain, finance)
• Provide weekly status updates and progress reports

3. Financial & Data Analysis

• Track KPIs and maintain dashboards
• Support financial analysis (P&L, unit economics, margins)
• Identify trends, issues, and opportunities through data

4. Process & Systems Building

• Create scalable systems and workflows
• Automate repetitive tasks where possible
• Improve operational efficiency across teams

5. Operational Coordination

• Support vendor coordination and follow-ups
• Assist in logistics, procurement, and supply chain processes
• Prepare summaries, reports, and action plans for leadership

What We’re Looking For

Experience

• 3–7+ years in operations, business operations, consulting, or similar roles
• Experience managing cross-functional projects
• Background in fast-paced or high-growth environments preferred

Skills

• Strong problem-solving and execution ability
• Solid understanding of business metrics (KPIs, margins, unit economics)
• Advanced Excel / Google Sheets skills
• Experience with project management tools (Notion, Asana, ClickUp, etc.)
• Clear and concise communication

Mindset

• High ownership and accountability
• Ability to manage multiple priorities under pressure
• Comfortable working with ambiguity
• Proactive and detail-oriented

Why Join

• Work directly with senior leadership (COO)
• High-impact role with real ownership
• Exposure to operations, strategy, and business decision-making
• Fast-paced environment with strong growth opportunities

Working Hours

• Mandatory overlap: 6–10 AM PST
• Flexible beyond that based on workload