Travel Account Agent - Fresher Friendly - Weekends Off

We are looking for experienced Online Assistants to join our Travel Account team. The role involves assisting customers with travel bookings, changes, and inquiries. Key Responsibilities: • Manage customer travel-related requests including bookings, cancellations, and itinerary changes using GDS tools (e.g., Amadeus, Sabre, Galileo). • Provide professional and accurate assistance via email, chat, or ticketing systems. • Ensure high levels of customer satisfaction and compliance with service standards. • Accurately update booking details and maintain proper documentation. • Resolve customer concerns efficiently while adhering to travel policies and procedures. Qualifications: • At least 1 year of experience using GDS (Amadeus, Sabre, Galileo, or similar platforms). • High school graduate (K-12), college level, or graduate. • Strong written and verbal English communication skills. • Detail-oriented with good problem-solving abilities. • Willing to work onsite and on a fixed weekday schedule. What We Offer: • Weekends off (Monday to Friday work schedule) • Competitive salary and performance incentives • Paid training and onboarding • Career development opportunities • Friendly and professional working environment