Customer Service Sales Assistant
Give your customers the best possible experience and grow their loyalty. Win over customers with desirable, durable solutions dedicated to their Sports!
Customer Service sales assistant is a really good role to discover a career in Decathlon, whether you have an experience in the industry or not. We are looking for energetic sports enthusiasts who wish to turn their passion into a career. You will be at the center of our obsession in the company: a Satisfied or Satisfied customer experience! This is a part-time or a full time position with the following roles and responsibilities.
Welcome customers and build their loyalty so that they will come back! Be present at the store’s entrance and have a helpful attitude. Interact with customers; Smile, hello! And identify what their needs are. Offer everything from your store's customer service policy: returns, financing, workshop, hire, etc.
Manage online orders to create a unique user experience from the store. Give customers the best possible collection experience, ensuring that all of the fundamentals of customer relations are applied: greet them, be friendly and helpful, identify any needs, etc.
Assist your customers by giving them an exceptional payment experience. Take an active role on the last mile of our members’ store journey , by being attentive and available, ensuring a pleasant checkout experience! Be the expert on our different payment solutions and our unique self-checkout systems.
Students are welcome to apply!.
With our mission to Move People through the Wonders of Sports, you will be making daily customer service decisions that can turn a customer into a Decathlon lifetime member!.
As the starting line to your sportive career, you also get access to a global network of training, support, and mentorship across 61 countries. Discover your skills, hone your work ethic, and grow your career within an inclusive and fully supportive work environment where the wonders of sports are at the heart of our management!
Profiles we are looking for...
Must be passionate about sports!
Energetic and optimistic!
Service oriented and generous!
Has motivational communication skills
Flexible and agile to different career opportunities and development
What we are Offering!
More than 20 Training Sessions in your first 12 Months! (store managers also benefit from trainings in our international offices)
A competitive remuneration package
A zig-zag career opportunities here and abroad
Mandatory Government Benefits (SSS, PhilHealth, PAGIBIG)
An opportunity to be a Decathlon Shareholder
Health Card (Maxicare)
20% Teammate Decathlon purchase discount to support your sports activities!
10,000php yearly sports voucher (Any products worth 10K to support your sports goals!
Vacation leave (Available after 6 Months Probation Period) and Sick leave
Ready to take your career to the next level?
Apply now and join Decathlon Philippines!
Customer Service Advisor (Full-time / Part-time) • Metro Manila, Pampanga, Cebu, Iloilo, Manila, Philippines
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