TDI - Finance Production Support Engineer - AVP

Description

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Deutsche Bank is the leading German bank with strong European roots and a global network. We’re driving digital transformation and have a long-term aspiration to be one of the best banks in the world. As a diverse and inclusive workplace, we’re cultivating a culture of collaboration, innovation, and a strong client focus.

We have a robust, hands-on engineering culture dedicated to continuous learning, knowledge-sharing, technical skill development and networking. We are an essential part of the Bank’s technology platform and develop applications for many important business areas.

This role is part of Finance Production Integrity portfolio and an integral function of DB providing end to end support for all Finance related applications. The team supports the below Finance domains:

Reporting Tribe

• Risk Close

• Local Regulatory Reporting

• Group Reporting

Accounting Tribe

• Accounting Revenue

• Accounting Close

What we will offer you

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Competitive Salary
• Attractive Retirement Benefit
• Medical and Life Insurance upon employment
• 20 days Annual Vacation Leaves

Your key responsibilities

• System Reliability: Ensure the reliability, availability, and performance of production systems by implementing best practices in monitoring, alerting, and incident response.
• System Maintenance: Understand thoroughly the end-to-end application support process and escalation procedures, become fully conversant with all support tools. Maintain an end-to-end view of the application and infrastructure landscape.
• Automation: Develop and maintain automation tools and scripts to streamline deployment, scaling, and operational tasks.
• Incident Management: Act as a primary responder to system outages and incidents, ensuring rapid resolution and thorough post-mortem analysis to prevent recurrence.
• Monitoring & Alerting: Design and implement robust monitoring and alerting systems to proactively identify and address potential issues.
• Performance Optimization: Identify and resolve performance bottlenecks across the stack, from application code to infrastructure.
• Collaboration: Work closely with development teams and other stakeholders to ensure that new features and services are designed with reliability and scalability in mind.
• Documentation: Maintain comprehensive documentation of systems, processes, and procedures to ensure knowledge sharing and continuity.
• Continuous Improvement: Continuously evaluate and improve our infrastructure, tools, and processes to enhance system reliability and operational efficiency.

Your skills and experience

• Proven IT experience resource, with an ability to drive the right level of SRE Production engagement and controls within the Change organization, and from production support standpoint
• Ability to work in a fast-paced environment with competing and alternating priorities with a constant focus on delivery.
• Ability to balance business demands and IT fulfilment in terms of standardization, reducing risk and increasing IT flexibility.
• Experience in Microservices, Spring boot, Angular JS.
• Strong working / scripting experience in Oracle, Unix Shell Scripting
• Strong Knowledge of Oracle Management, SQL scripts/PL SQL, performance mgmt.
• Strong understanding of Unix, Linux, and Windows
• Understanding of Agile and Safe methodologies (preferred)
• Strong Experience working on Cloud Technology i.e. Google Cloud (Preferred)
• Strong scripting experience in Java, Python and Shell
• Solid understanding of messaging middleware like Solace, TIBCO or MQ using JMS
• Solid understanding of monitoring systems like ITRS Geneos, Splunk
• Amenable to hybrid work model and morning shift (630am to 330pm)

How we’ll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression